Terms of Use

Date: February 2, 2026

We are Roomera (“we,” “us,” or “our”), operates the website roomera.io (the “Site”), the mobile application Roomera (the “App”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

These Legal Terms constitute a legally binding agreement made between you (“you”) and us, and concerning your access to and use of the Services. By using our Services, you acknowledge and agree that it may be distributed by us as well as authorized resellers, the distribution activities of which are subject to the terms and conditions set forth in these Legal Terms. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES, AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the “Last updated” date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to review these Legal Terms periodically to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

By using our Services, you confirm that you are at least 18 years old (or the minimum age applicable in your jurisdiction), or that you are a parent or legal guardian providing consent for a minor to use the Services. We do not knowingly collect or process personal information from children below the age of digital consent in their jurisdiction without the requisite parental or guardian authorization. If we become aware that personal information has been collected from a minor who does not meet these age requirements or lacks appropriate consent, we will promptly and securely delete such information. If you believe that we may have collected personal data from a minor, please contact us immediately.

1. OUR SERVICES

1.1 Description of the Services

The App provides digital tools intended to assist users in visualising design concepts for informational and creative purposes only. Certain features of the App rely on automated and artificial-intelligence-based systems that generate content based on user inputs.

Content generated through the App, including images, layouts, recommendations, and other materials (the “Output”), is automatically generated, not reviewed by a human, and may be inaccurate, incomplete, outdated, or unsuitable for real-world implementation.

The Output does not constitute professional advice, including but not limited to architectural, engineering, construction, interior design, legal, or financial advice. The App is not intended to replace professional judgment or services. Users remain solely responsible for verifying all Outputs, including measurements, materials, feasibility, safety considerations, and compliance with applicable laws, regulations, and building or safety standards, before relying on or implementing any generated content.

1.2 No Warranties; Limitation of Reliance

To the fullest extent permitted by applicable law, we make no representations or warranties of any kind, whether express or implied, regarding the accuracy, reliability, completeness, currency, or suitability of any content or materials made available through the App or Services.

Any reliance on the App, the Services, or the Output is entirely at your own risk. We are not responsible or liable for any decisions, actions, or outcomes resulting from your use of, or reliance on, the App or any AI-generated content.

References to third-party products or services, including furniture or décor items, are provided for informational and illustrative purposes only and do not constitute endorsements, partnerships, or commercial recommendations.

1.3 Acceptable Use Restrictions

You agree not to use the App or Services for any unlawful, harmful, or prohibited purpose. In particular, it is strictly prohibited to use the App for:

  • the research, development, or training of artificial intelligence systems or datasets;
  • military or defense-related purposes;
  • pornography or sexually explicit content;
  • gambling or betting activities;
  • terrorism or extremist activities;
  • the creation or dissemination of false or misleading information (“fake news”);
  • inciting, promoting, or facilitating unlawful violence, physical harm, or property damage;
  • inciting discrimination, hatred, or violence against individuals or groups based on race, religion, disability, gender, sexual orientation, or national origin.

We reserve the right to take appropriate action, including suspension or termination of access, where these restrictions are violated.

The App is not intended for use or distribution in any jurisdiction where such use would violate applicable laws or regulations or subject us to additional registration or compliance requirements. Users who access the App from outside the intended jurisdictions do so at their own initiative and are solely responsible for

1.4 User Input and Responsibility

You are solely responsible for any images, photographs, text, or other content you upload to the App (the “Input”) and for any resulting Output generated from such Input.

You represent and warrant that:

  • your Input and use of the Output comply with these Legal Terms and all applicable laws;
  • you have all necessary rights, permissions, and consents to upload and use the Input;
  • your Input does not infringe the rights of any third party.

You agree not to upload any personal data relating to an identifiable individual and/or sensitive personal data, including data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health data, or data concerning sex life or sexual orientation. You remain responsible for any disclosure of personal data contained in your Input or Output.

1.5 Use of Output

We do not claim ownership over your Input or Output. Subject to your compliance with these Legal Terms, you may use your Output for any lawful purpose, at your own risk. When publicly using or sharing Output, you must clearly disclose that the content is AI-generated.

If any Input or Output is alleged to be unlawful or in breach of these Legal Terms, we may disclose such content to law enforcement or governmental authorities where required by law or court order.

We may impose reasonable limits on the volume of Output generated through the App. We reserve the right, but do not undertake an obligation, to review Input or Output and to investigate or take action, at our discretion, in response to violations of these Legal Terms.

2. INTELLECTUAL PROPERTY AND LICENSE

All intellectual property rights in and to the App and Services, including without limitation all software, source code, databases, functionality, designs, text, images, audio, video, graphics, trademarks, service marks, and logos (collectively, the “Content”), are owned by or licensed to us and are protected by applicable intellectual property laws.

Subject to your compliance with these Legal Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the App and Services solely for your personal, non-commercial purposes. Except as expressly permitted, no part of the App, Services, or Content may be copied, reproduced, distributed, modified, transmitted, sold, licensed, or otherwise exploited without our prior written consent. Any unauthorized use constitutes a material breach of these Legal Terms and may result in immediate termination of your access to the Services.

Any questions, comments, feedback, suggestions, ideas, or other materials you submit to us in connection with the Services (“Submissions”) shall be deemed non-confidential and irrevocably assigned to us. We shall own all intellectual property rights in such Submissions and may use them for any lawful purpose without restriction, acknowledgment, or compensation. You represent and warrant that you have all necessary rights to submit such Submissions and agree to indemnify us against any losses arising from your breach of this clause, violation of applicable law, or infringement of third-party rights.

3. ACCOUNT REGISTRATION

To use the App, you must create an account. When creating an account, you agree to provide accurate, complete, and current information and to keep such information up to date. You may not create an account on behalf of another person or entity unless you are authorized to do so.

You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your login credentials. We reserve the right to suspend or terminate accounts that are created with false, misleading, or incomplete information, or that are otherwise used in violation of these Terms or applicable law.

4. PURCHASES, PAYMENT, AND SUBSCRIPTIONS​

4.1 Purchase and Payment

You agree to provide accurate and current payment and account information for all purchases. You authorize us to charge your selected payment method for all purchases, including applicable fees. We may modify subscription pricing or promotional offers at our discretion.

4.2 Billing and Renewal

Subscriptions automatically renew at the end of each billing cycle unless canceled. By subscribing, you authorize recurring charges to your chosen payment method without requiring prior approval for each renewal, until you cancel the subscription. We may provide optional upgrades, upsells, or enhancements that require additional payment. Participation in such offers is voluntary.

Billing cycles and subscription pricing depend on the plan you select. Initial payments may be offered at discounted or promotional rates; subsequent payments may reflect updated pricing. By subscribing, you acknowledge and accept the possibility of price changes after the initial term.

4.3 Cancellation

You may cancel your subscription at any time. To avoid charges for the next billing cycle, cancellation must occur at least 24 hours before the end of the current period, either through your account settings or by contacting us using the information in Clause 15. Cancellation takes effect at the end of the current paid period. Deleting the App does not cancel your subscription.

4.4 Free and Paid Trials

  • Free Trials: During a free trial, your payment method may be authorized but not charged. If you do not cancel before the trial ends, your payment method will be automatically charged at the regular subscription rate. You are responsible for tracking the trial period. We may modify or terminate free trial offers at any time.
  • Paid Trials: A paid trial provides temporary access to the App for a set period. If you do not cancel before the trial ends, your payment method will be charged the standard subscription rate. Cancellation during the trial avoids further charges.

4.5. Refund Policy.

For purchases made through the Apple App Store:All billing and refunds are processed by Apple Inc. If you need a refund for an in-app purchase, subscription, or other purchase made via the App Store, please request a refund directly from Apple using their official tools:

Refund eligibility and approval are determined solely by Apple in accordance with their policies and applicable local laws. If Apple grants a refund, access to the related content, features, or subscription may be revoked.

Any disputed payment, including chargebacks, may result in permanent termination of your subscription regardless of the dispute outcome. Terminated subscriptions will not be reinstated under any circumstances. ​

4.6. EU Residents and Right of Withdrawal

If you are a consumer in the European Economic Area (EEA) or Switzerland, you have a legal right to withdraw from contracts for Services within 14 days of purchase.

  • Single Digital Content Purchases: If access is provided immediately (e.g., videos, audio, PDFs), you waive your right of withdrawal once access is granted. No refunds apply in this case.
  • Subscriptions or Ongoing Services: You may withdraw within 14 days for a full refund, unless you have expressly agreed to immediate service commencement.

To exercise your right of withdrawal, send a clear statement of your decision via email before the 14-day period expires.

5. PROHIBITED ACTIVITIES

You agree to use the Services only for their intended purpose and in compliance with all applicable laws and regulations. The Services are provided for personal, non-commercial use unless we expressly authorize otherwise in writing.

You may not, directly or indirectly:

  1. Decompile, reverse engineer, disassemble, or otherwise attempt to derive the source code of the App;
  2. Modify, adapt, translate, or create derivative works based on the App or any part of the Services;
  3. Use the App in violation of any applicable law, regulation, or third-party rights;
  4. Remove, obscure, or alter any copyright, trademark, or other proprietary notices;
  5. Use the App for any commercial, revenue-generating, or business purpose not expressly permitted by us;
  6. Make the App available over a network or environment that allows access or use by multiple users simultaneously, unless authorized;
  7. Use the App or Services to develop, train, or support a competing product or service;
  8. Send automated requests, spam, or unsolicited commercial communications through the App;
  9. Use our trademarks, content, code, or other intellectual property without prior written permission.

You further represent and warrant that:

  • you are not located in a country subject to U.S. government embargoes or sanctions, and
  • you are not listed on any U.S. government restricted or prohibited parties list.

6. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain links to third-party websites or content (“Third-Party Content”). We do not control, review, or endorse any Third-Party Websites or Third-Party Content and make no representations regarding their accuracy, availability, or practices.

Your access to and use of Third-Party Websites and Third-Party Content is entirely at your own risk. Any transactions you complete through third-party websites are solely between you and the applicable third party. We are not responsible for, and disclaim all liability arising from, Third-Party Content, Third-Party Websites, or your interactions with them.

We encourage you to review the terms, privacy policies, and practices of any third-party services you choose to use.

7. PRIVACY POLICY

We take data privacy and security seriously. Please review our Privacy Policy and Cookie Policy (together, the “Policies”), which explain how we collect, use, and protect your information.

By using the Services, you acknowledge that you have read and agree to be bound by our Policies, which form an integral part of these Terms of Use.

8. TERM AND TERMINATION

These Terms of Use remain in effect for as long as you access or use the Services or maintain an active subscription.

You may terminate your account at any time through your account settings or by contacting us at support@roomera.io.

We may suspend or terminate your access to the Services, your subscription, or your account at any time, with or without notice, if:

  • you violate these Terms,
  • you violate applicable laws, or
  • we determine, in our sole discretion, that continued access poses a risk to the Services or other users.

Upon termination or suspension, your right to use the Services will immediately cease, and we may delete your account and any associated data to the extent permitted by law. You may not create a new account after termination or suspension, including through third parties or under a different name.

9. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at our discretion without notice. We may also modify or discontinue all or part of the Services without notice. We will not be liable for any such changes or discontinuation. We cannot guarantee uninterrupted availability of the Services due to potential hardware, software, or maintenance issues. You agree that we are not liable for any inconvenience caused by service interruptions. We are not obligated to maintain, support, or provide updates for the Services.

10. GOVERNING LAW AND DISPUTE RESOLUTION

10.1 Governing Law

Except where mandatory consumer protection laws provide otherwise, these Terms of Use and any dispute, claim, or controversy arising out of or in connection with them, the Services, or any related relationship (whether contractual, tortious, statutory, or otherwise) shall be governed by and construed in accordance with the laws specified below, without regard to conflict-of-laws principles.

10.2 Applicable Law by Residence

  • United States: If you are resident in the United States of America, these Terms shall be governed by the laws of the State of California, excluding its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
  • European Union, United Kingdom, and all other jurisdictions: If you are resident outside the United States, these Terms shall be governed by the laws of England and Wales, excluding conflict-of-laws rules, subject to mandatory local consumer protection laws.

10.3 Informal Resolution

Before initiating arbitration or court proceedings, the parties shall attempt in good faith to resolve any dispute through informal negotiations for a period of at least thirty (30) business days, unless such requirement is prohibited by applicable law.

10.4 Arbitration

Any dispute, claim, or controversy arising out of or in connection with these Legal Terms, the Services, or any related relationship (whether contractual, tortious, statutory, or otherwise) shall be finally and exclusively resolved by binding arbitration.

If you are resident in the United States of America, the arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules, shall be conducted by a single arbitrator, and shall take place in California, United States, or in such other location within the United States as we may reasonably designate. The arbitrator shall apply the laws of the State of California, and the arbitral award shall be final and binding upon the parties and enforceable in any court of competent jurisdiction.

If you are resident outside the United States, the arbitration shall be administered by the London Court of International Arbitration (LCIA) in accordance with its rules in force at the time of commencement of the arbitration, which rules are deemed incorporated by reference into this clause. The seat (legal place) of arbitration shall be London, England, the arbitration shall be conducted in the English language, and the tribunal shall consist of one (1) arbitrator. The arbitral award shall be final and binding upon the parties and enforceable in any court of competent jurisdiction.

10.5 Class Action Waiver

To the fullest extent permitted by applicable law, all disputes shall be resolved on an individual basis only. You waive any right to participate in any class, collective, representative, or private attorney general action. If this waiver is held unenforceable in a particular jurisdiction, it shall apply to the maximum extent permitted by law, and the remainder of this Section shall remain in full force and effect.

11. DISCLAIMER

The Services are provided “as is” and “as available.” You use the Services at your own risk.

To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be accurate, complete, secure, uninterrupted, or error-free.

We are not responsible for third-party content, services, or links, and do not endorse any third-party offerings.

Nothing in these Terms limits warranties that cannot be excluded under applicable law.

12. LIMITATIONS OF LIABILITY

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, data, or revenue, arising out of or related to your use of the Services, even if advised of the possibility of such damages.

Our total liability for any claim shall not exceed the lesser of the amount paid by you to us during the twelve (12) months preceding the claim or USD $100.

13. INDEMNIFICATION

You agree to indemnify and hold us harmless and our affiliates, officers, and employees from any claims, losses, or damages arising from your use of the Services, your violation of these Terms, or your infringement of any third-party rights.

We may take control of the defense of any claim, and you agree to cooperate at your expense.

14. MISCELLANEOUS

These Legal Terms, together with our Privacy Policy and any documents expressly referenced herein, constitute the entire agreement between you and the Company regarding the App and Services. If any provision is found invalid or unenforceable, the remaining provisions remain in full force. No failure or delay by the Company to enforce any right shall constitute a waiver. You may not assign or transfer your rights or obligations without our consent; the Company may assign or transfer its rights freely. Section headings are for convenience only and do not affect interpretation. Except as expressly stated, no third party has any rights under these Terms.

15. CONTACT US

In order to receive further information regarding use of the Services, please contact us at support@roomera.io.